Contractors working for Otis must first be registered in the Otis Contractor System.
The online system underscores the Otis commitment to the health, safety and wellbeing of everyone working for us.
It allows contracting companies to have their business details and required documents (including insurances and licences) verified to prove their compliance to work for Otis.
Contracting companies will also register and book their workers (employees and subcontractor employees) into inductions that they must complete to work for Otis.
The system allows Otis and its contractors to manage a shared duty of care, and ensures contractors are included in an exclusive database of companies to work for us.
Avetta
Avetta manage the Contractor Management System on behalf of Otis.
The Otis Contractor Management process is completed in two parts: 1. business registration and 2. worker registration.
Read through the steps below before you get started and allow yourself time to source and upload the information needed to register. A nominated administrator from your business will be required to complete the process below.
User guides – both video and document – can be found from the Help and Resources page.
You will only be pre-qualified to work for Otis when you have completed both business and worker registration.
New to Contractor Management with Otis?
Follow the instructions below to register:
Stage 1: Business Registration
Step 1 > Register a user name and password
The Otis Contractor Management System to register your business can be found by selecting the button below.
Start by entering a user name of your choosing, plus your email address and a password. You’ll be emailed confirmation.
Step 2 > Register business details and answer profile questions
Using your new details, login to the Otis Contractor Management System.
Follow the process to register your business by answering profile questions and selecting the insurances and licences you can supply to support your registration. Documents may include but are not limited to:
Workers Compensation and Public Liability
Company Trade Licences
Safety Management System documentation or AS4801 details
Step 3 > Pay for registration
You will now be categorised and pay using the information you have provided. The costs outlined below are determined by the complexity and verification needed for your registration.
Category APerforming high risk activities unsupervised = $690 + GST valid for two years
Category BPerforming medium risk activities supervised = $460 + GST valid for two years
Category CPerforming low risk activities non-field work = $230 + GST valid for two years
Step 4 > Upload insurances and licences
You will be prompted to upload copies of the licences and insurances you selected in step 2 for verification. On successful verification (1 – 2 business days), you will be emailed that your business registration is complete, or if there is anything else you need to supply to achieve compliance.
Please note there is a requirement that you will need to upload the Otis Subcontractor Agreement – which is required to be sent to your Otis representative for approval BEFORE upload, the Otis Subcontractor Agreement can be downloaded here.
Step 5 > Notify site contact of your business compliance
When your business registration is complete, you must send a copy or screenshot of the approval email to your Otis site contact so they may register you in the Otis procurement system if required.
To complete your registration, you will next register your workers, purchase their site access cards, and book their inductions.
Please click to expand the instructions below.
Stage 2: Worker Registration & Induction Bookings
Step 1 > Login to manage workers
On successful business registration, you will be invited to login to the system to manage your workers. Please click the link and login to this system using the details in the email sent by us.
Step 2 > Add workers
Once logged in, select Manage Roles and Add New Employee. From here, enter and save each worker’s contact details, address, phone and email.
Step 3 > Choose roles and upload documents
Select roles for your workers based on the job they’ve been recruited for at Otis.
Your role selections determine the competency documents you’ll upload to prove your worker’s qualifications to perform the chosen role, including trade certificates and licences. You will also upload a photo for their Otis EHS Accredited Contractor Safety Card.
Step 4 > Book training
Next, you will book the worker’s online inductions. They’ll be emailed a link and login details to complete the training depending on their role. For information about online induction modules, visit the Help and Resources page.
Step 5 > Pay for registration and training
Pay for the worker registration and training via credit card. Registration costs $28.75 + GST per person every two years.
We will validate the information you’ve supplied during worker registration. Upon approval and the completion of training, roles will be applied to your worker’s profile and their Otis EHS Accredited Contractor Safety Card issued.
It’s important that you keep your company and worker’s details up to date. You’ll be emailed if any documents are expiring so you can update them in the system.
Already have a account in the Otis Contractor Management System?
Follow the instructions below to manage your compliance:
Simply use your Pegasus details to login. You will see the Otis tile to select and access the system, where your company and worker information will be available – select Manage Companies or Manage Employees.
Now, when you need to access the Otis Contractor Management System to manage your compliance, you only need to login to Pegasus Gateway and click the Otis tile.
Our Knowledge Base now provides comprehensive guidance on various aspects of our system. This includes instructions on accessing your account and registering, navigating our supplier portals, managing roles and worker subscriptions, setting up and using the Workforce by Avetta Mobile App and other support materials.
The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have you approved faster.
Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/WFMS/Supplier+Portals
How do I know if I need to register in the Otis Contractor System?
Contractors must be registered in the system to work on Otis sites. Click How To Register at the top of the page to find and follow the instructions.
Companies and their workers must reach compliance by uploading the correct licences and insurances, and completing the required online training.
The system proves that you are qualified to perform work on behalf of Otis. It ensures everyone accessing their sites is safe and qualified, meeting legislative requirements and reducing risk.
How much does company and worker registration cost?
Company registration
Bi-annual registration is for the verification and ongoing registration of a company and its documents in the Otis Contractor System. Companies are categorised in the system depending on their work for Otis:
Category A
Performing high risk activities unsupervised = $690 + GST valid for two years
Category B
Performing medium risk activities supervised = $460 + GST valid for two years
Category C
Performing low risk activities non-field work = $230 + GST valid for two years
Worker registration and inductions
Worker registration and induction bookings cost $28.75 + GST every two years. This covers the cost of all online training, and an Otis EHS Accredited Contractor Safety Card and ID number.
What certifications must a contracting company hold to register in the system?
Documents you’ll be required to upload include but are not limited to:
Insurances such as Workers Compensation and Public Liability
Company Trade Licences
Safety Management System (SMS) documentation or AS4801 compliance information
How often do I need to renew my registration?
You will be emailed to follow the process to renew your registration in the system every two years.
What do I do if I have subcontractors working for Otis?
Each subcontractor must also register their company and workers via the same process in the Otis Contractor System. It is the responsibility for each company to maintain their own workers and inductions in the online system.
Who do I contact if I have questions about the Contractor Management System?
You can contact the Avetta team during business hours. Visit Contact Us.
