Step 1 > Create your supplier profile

Click here to create your supplier profile, username and password and get started.
If your business is already registered in Avetta, go to Step 2

Step 2 > Connect to Otis

In the ‘Find Connections’ search field, type Otis Australasia.
Add the site and select Next in the upper right-hand corner.

Step 3 > Service Evaluation

Enter your ABN (if applicable) and complete a quick service evaluation to identify the services your organisation provides.
Select Next in the upper right-hand corner once complete.

Step 4 > Checkout

The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.
Enter your payment details and confirm your payment.
Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.

Step 5 > Otis Prequalification

Select the Network button in the left-hand menu and get started on the prequalification requirements for Otis. These may include, but not be limited to:

• Company information and locations
• Safety information
• Insurances
• Licences
• SubContractor Agreement Forms for Australia and New Zealand

Insurances, licenses and SubContractor Forms will be verified by the Avetta team, who will reach out should any corrections be required.

Please note there is a requirement that you will need to upload the Otis Subcontractor Agreement – which is required to be sent to your Otis representative for approval BEFORE upload, the Otis Subcontractor Agreement can be downloaded here.
OTIS SITE-SUBCONTRACT AGREEMENT (AUSTRALIA).pdf
OTIS SITE-SUBCONTRACT AGREEMENT (NEW ZEALAND).pdf

Step 6 > Notify site contact of your business conpliance

When your business registration is complete, you must send a copy or screenshot of the approval email to your Otis site contact so they may register you in the Otis procurement system if required.

To complete your registration, you will next register your workers, purchase their site access cards, and book their inductions.

Please click to expand the instructions below.

Step 1 > Login to manage workers

From the Connect system, select the Workers tile in the left-hand menu, then select Pegasus Workforce.

If you don’t immediately see the Otis tile, click on the Add or Remove Portals and select the Otis tile.

Step 2 > Add workers

Select Manage Roles and then Add New Employee to enter each worker’s details. Use each worker’s personal email address and mobile number, as they will receive important emails regarding expiring competencies and additional tools to access.

If your worker already exists, simply click on their profile.

Step 3 > Choose roles and upload documents

Select roles for your workers based on the job they’ve been recruited for at Otis.

Your role selections determine the competency documents you’ll upload to prove your worker’s qualifications to perform the chosen role, including trade certificates and licences. You will also upload a photo for their Otis EHS Accredited Contractor Safety Card.

Step 4 > Book training

Next, you will book the worker’s online inductions. They’ll be emailed a link and login details to complete the training depending on their role. For information about online induction modules, visit the Help and Resources page.

Step 5 > Pay for registration and training

Pay for the worker registration and training via credit card. Registration costs $28.75 + GST per person every two years.

We will validate the information you’ve supplied during worker registration. Upon approval and the completion of training, roles will be applied to your worker’s profile and their Otis EHS Accredited Contractor Safety Card issued.

Contractors must be registered in the system to work on Otis sites. Click How To Register at the top of the page to find and follow the instructions.

Companies and their workers must reach compliance by uploading the correct licences and insurances, and completing the required online training.

The system proves that you are qualified to perform work on behalf of Otis. It ensures everyone accessing their sites is safe and qualified, meeting legislative requirements and reducing risk.

Company registration

The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.

Worker registration and inductions

Worker registration and induction bookings cost $28.75 + GST every two years. This covers the cost of all online training, and an Otis EHS Accredited Contractor Safety Card and ID number.

Documents you’ll be required to upload include but are not limited to:

• Insurances such as Workers Compensation and Public Liability
• Company Trade Licences
• Sub Contractor agreement if applicable
• Safety Management System (SMS) documentation or AS4801 compliance information

You will be emailed to follow the process to renew your registration in the system annually.

Each subcontractor must also register their company and workers via the same process in the Otis Contractor System. It is the responsibility for each company to maintain their own workers and inductions in the online system.

You can contact the Avetta team during business hours. Visit Contact Us.

The annual subscription fee will be automatically deducted from your account at the time of renewal. If you are required to do an annual assessment, you will be notified to log back into Connect to resubmit.

If you believe you need a refund, follow the instructions here.

If you have questions about your invoice or membership, click here.

If you need to add additional users, click here for instruction.

If you choose the wrong Otis site or accidentally add another client, click here for instructions on how to remove the connection.

Please refer to the privacy policy.